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Social Marketing VS Social Media Advertising

7/20/2022

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​Many business owners are finally beginning to "open up" to the idea of Social Media as a marketing tool. However, many still have a limited understanding of the strategies required to be effective with it. It seems that some view it as simply a playground for useless conversation that never leads to any solid conversions. At the same time, others seem to view it as simply another channel for them to post their products and services, hoping someone will come across it.

The truth is, to be effective in the use of Social Media for marketing purposes, you need to recognize the importance of both types of content and implement a strategic balance of both.

Simply Put
  • The primary objective for Social Media Marketing is to maintain a social connection with 2 groups of people: Those who KNOW you, and those who know OF you. 
  • The primary objective for Social Media Advertising is to find NEW customers and build new relationships with those who fit your target customer profile. 

Social Marketing - Conversations lead to Conversions
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Marketing, as we've mentioned in previous articles, is all about recognition. The goal of marketing is to remain at "top of mind" for your prospective clients and customers. This is best achieved in the Social Media world through having conversations with people; engaging them where THEY are. There's no such thing as "off topic" when you're at a social gathering in real life. Discussions change and shift based on what is keeping everyone's interest. There may be a string of jokes keeping everyone laughing, there may be someone sharing an inspiring true story, or even someone else that shares some useful new information they just came across. 

The point is, with Social Marketing, STAY SOCIAL. It's useful and needed. And, the more engaging you are as a conversationalist, the more people will be interested in doing business with you; the more "top of mind" real estate you'll maintain with your sphere of influence. 

Social Media Advertising - More Bang for the Buck

Utilizing social media channels such as Facebook and Instagram for advertising purposes
 is both efficient and economical. Facebook offers free tools for creating very specific audiences for your paid advertisements, allowing you to be much more focused in who sees your ads. Also, the minimum budget for running a paid ad is very low, often starting at only $5. So, not only can you be more focused with  your paid audience, but you can also test your ads for effectiveness before putting hundreds of dollars behind them. And since Facebook owns Instagram, you can now use the Facebook ad engine to run ads on Instagram.

And there's a huge bonus to running ads through social media. If you're ad is creative enough or social enough in nature, you can benefit from an extended "organic" reach from it. Anytime someone "likes, comments, or shares" your ad, you get free exposure to that person's sphere of influence. That just simply doesn't happen with magazine, radio, or t.v. ads. I've never had someone bring a magazine to my house and say, "Dude you have to see this ad."  But, it happens every day on Facebook.

Final Thoughts

By effectively utilizing both marketing and advertising strategies through social media, you'll see your brand recognition grow significantly over time and will see a much higher return-on-investment with your advertising dollars. 

Measure your marketing success by "conversations" (Reach and Engagement) and your advertising by "conversions" (ROI) in order to stay on track and continually sharpen your focus!
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3 Things You Can Start Doing Right Now To Make Your Facebook Business Page More Effective

7/13/2022

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Facebook Business page stats and insights, reach and engagement
Lately I've had many people ask for my advice about their social marketing efforts on Facebook. As I browse these various business pages, I typically notice some trouble spots that they all seem to have in common. Then if I'm given the opportunity to have a peek at their Insights tab, I'm usually NOT surprised by the abysmal stats that are there. I've seen pages with almost 1500 "fans" but Zero engagement and minuscule reach. Those are terms that would be beneficial for you to understand by the way. In fact, that leads to our first big tip for being more effective with your Facebook business page:

1. LEARN how to read the Insights Tab of your page.
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There's a lot of statistical information that can help you better understand your audience. And, it can sometimes seem overwhelming to try to sort through all of that data. But even if you don't learn to read ALL of the data, at least learn the basics of Reach and Engagement. Once you understand that Reach is the number of people that have been exposed to your page or your posts, and Engagement is the number of people who have intentionally interacted with your page, you can begin to evaluate the effectiveness of your efforts. 

Have fun with Facebook and social marketing. Be creative.
2. HAVE FUN! 
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The Facebook platform is primarily a social platform. People really aren't there to look for new products or services. If there's one thing that I see business pages get wrong most often, it's that they over-post their products or services. I'm not saying you shouldn't put friendly reminders out there about what you have to offer. But, the Facebook Ads placement is better suited for that and will allow you to be very specific in reaching your potential customers. Be creative and start posting content that people will enjoy interacting with!

Facebook page social interact and engage with fans
3. BE SOCIAL! 
Don't forget to interact with your fans! If someone comments on one of your posts, be sure to like their comment and/or reply to it. If someone "shares" one of your posts, you need to make sure they know you appreciate it. As mentioned above, Facebook is a social platform, not a sales meeting. People are looking to participate in conversation, not pitches. Think of it as a virtual party. If someone at a party told you they liked the joke you told, or took you to a friend and said, "Hey, you should tell them that story", you wouldn't just ignore them. So, get proactive about following up with your fans on Facebook. It will make a big difference in the brand awareness and positive connection people have with your business page.

Having fans isn't enough. It doesn't guarantee that anyone will see your content. You have to post relevant content and engage with your fans if you want to truly benefit from social marketing.

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Branding, Marketing and Advertising - What's The Difference?

7/6/2022

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In the business world we often here these words used interchangeably: Branding, Marketing, and Advertising. But the truth is, they are three very separate things that each require their own unique focus in order to be implemented successfully. If addressed effectively, the three will work seamlessly together to bring about long term success in the market place.
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BRANDING

Simply put, branding is "Who You Are". It's your name, your logo, your style. What's your look? What's your message? Effective branding will give a focused presentation of who you are and what you stand for through graphics, slogans, and even the locations in which you place your products. Think about it, you don't typically find premium clothing lines at a skating rink; because the atmosphere of a skating rink doesn't fit the brand style of premium clothing. Likewise, a skating rink won't typically use elegant, cursive type fonts in their logo. Branding is absolutely important and should be the first thing you prioritize in your overall marketing plans. Once you have clearly defined who you are, you can effectively connect with your target audience.

MARKETING VS ADVERTISING

Even more so than "branding", marketing and advertising are terms that I hear misused all the time. Perhaps that's because we typically refer to the overall strategy for growing a business as "marketing" and we pay for "advertisements" when we want to gain more exposure. But when it comes time to develop a game plan, it's very important to understand the difference between marketing and advertising. 
Marketing Example
Marketing says, "This is who we are" or "This is what we offer". 

Marketing has long term goals of building "brand recognition" and awareness.

Marketing requires great consistency, frequency, and creativity to be effective. 
Advertising Example
Advertising says, "Buy our product or service". 

The goal of Advertising is to make as many  sales as possible, as quickly as possible.

Advertising requires a great incentive to buy now and a limited time frame for the customer to feel compelled to purchase. (Think: Coupons)
A WINNING PLAN

When Branding is done effectively, Marketing becomes much easier. When Marketing is done right, Advertising becomes more effective. If your brand is attractive, and people are familiar with it, they'll be more apt to trust your company with their money when you offer them a coupon or other incentive to make a purchase. So, for long term success, be sure to include strategies for Branding, Marketing, AND Advertising in your overall business development plan.

WANT TO LEARN MORE?

My Market Media is available to connect with you or your team for group learning, consulting, or strategy sessions tailored to address your specific business needs. 
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